Terms of service

OVERVIEW

Welcome to The Spa Chapter! The terms “we”, “us” and “our” refer to The Spa Chapter. The Spa Chapter operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). The Spa Chapter is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to accurately display our products and services. However, product colors or appearance may vary depending on your device and display settings.

We do not warrant that the appearance or quality of any products will meet your expectations or be identical to representations shown online.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. The Spa Chapter reserves the right to accept or decline any order at its discretion. An order is not accepted until payment is received and the order is confirmed.

Please review your order carefully before submitting, as orders may not be canceled or modified once accepted.

By placing an order, you acknowledge that you have read and agree to our Shipping Policy and Refund Policy, which are incorporated by reference into these Terms.

You represent and warrant that purchases are for personal or household use only and not for resale or export.

We reserve the right to delay, cancel, or refuse any order suspected of fraud, abuse, unauthorized activity, or violation of these Terms.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. Prices do not include applicable taxes, shipping, or handling unless stated otherwise.

You agree to provide current, complete, and accurate payment and account information and authorize us to charge your selected payment method for all amounts incurred.

You represent and warrant that you are authorized to use the payment method provided and that all charges will be honored by your payment provider.

SECTION 5 – SHIPPING AND DELIVERY

All delivery timelines are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather conditions, service disruptions, or circumstances beyond our control.

Responsibility for the shipment transfers to the customer once the carrier confirms delivery to the address provided at checkout. Carrier tracking information and delivery confirmation constitute proof of shipment and delivery.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including trademarks, text, images, graphics, video, and design elements, is owned by or licensed to The Spa Chapter and is protected by applicable intellectual property laws.

Use of the Services is permitted for personal, non-commercial use only. Unauthorized use of any content is prohibited.

SECTION 7 – OPTIONAL TOOLS

Third-party tools are provided “as is” and “as available.” We assume no responsibility for their operation or content.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or content accessed through the Services. Use of third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

The Spa Chapter is powered by Shopify. Shopify is not responsible for any aspect of transactions between you and The Spa Chapter. You expressly release Shopify from all related claims and liabilities.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.

SECTION 11 – FEEDBACK

Any feedback submitted grants The Spa Chapter a perpetual, royalty-free license to use such content without obligation or compensation.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time.

SECTION 13 – PROHIBITED USES

You agree not to misuse the Services or engage in unlawful, abusive, fraudulent, or harmful conduct. Violations may result in termination of access.

SECTION 14 – TERMINATION

We may terminate access to the Services at any time. Obligations incurred prior to termination survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Spa Chapter shall not be liable for indirect, incidental, punitive, or consequential damages arising from use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless The Spa Chapter and its affiliates from claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute waiver. These Terms constitute the entire agreement between you and The Spa Chapter.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without consent. We may assign them freely.

SECTION 21 – GOVERNING LAW

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles. You consent to the exclusive jurisdiction and venue of the state and federal courts located in Nevada.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms should be sent to:

hello@thespachapter.com
The Spa Chapter